FAQ’S

How do I get a quote?

Simply fill out your information via our Contact us page with all your requirements and one of our sales reps will get back to you at the earliest possible time.
In busy periods please allow 1 working days for a return call or email.

Do you have a store I can visit?

We currently only hold a small show room with samples as we directly order samples for customers to view.

If this is something you are interested in seeing, please contact us first for an appointment.

Is there a minimum order?

For Embroidery, no there is no minimum order.
For Screen Printing, Yes a minimum of 21 units is required.

Do you offer discounts for large orders?

We do look at volume for orders, so please contact us with your requirements and we will see what we can do.

We already offer all of our New and Existing customers the best prices and a better uniform solution.

Can you supply me with samples?

If finding a new uniform range for your staff is what you’re looking for, we can supply samples provided they are returned to us.
One of our sales reps can bring you out the samples and advise you on the right garment for your business.

We also may have the product in our show room or warehouse. Please contact us first to find out.

My company has sites all over Australia, can you ship directly to them?

Yes! We currently supply large businesses that have sites based across Australia and we ship directly to them.

We also have a Uniform Management Portal that your sites can directly order your exclusive uniform range from.

Please see our client portal page for more information.

I want a whole new uniform range for my company, what can you do?

We can do exactly that! We provide a one stop uniform solution for companies and are more than happy to help you with this.

We just need a few requirements from you regarding the color / image you’re going for and we can sort the rest.

We provide everything from Corporate uniforms, work wear, Hi-Vis, PPE, Work Boots and even all your promotional products.

We supply a large number of brands so your company is not limited to a small range.

These brands include the likes of Biz Collection, City Collection, King Gee, Hard Yakka, Bisley, Mongrel, Winning Spirit, Ramo, Aussie Pacific, JB’s Wear, Syzmik, DNC, Van Heusan, Chef Works AND MORE!

What is the lead time on uniforms?

From order placement to the finish of production: At Maximum 2 weeks.

Orders generally dispatch before this time and our customers are notified via email when their items are dispatched.

I only have a JPEG Image of my logo? Is this okay?

For Embroidery, this is completely fine. We digitize everything and Embroider everything IN-HOUSE.
You will be emailed a PDF proof of your logo before any production starts.

For any printing items we  will need an EPS, AI or Vector file of your logo.

The designer will have all these files on hand if you’re not sure who to ask for them.

You don’t have this? That is fine, we can always help out with a Re-Draw.

We also need the PMS colors of your logo for printing so the match is as close as possible.

Why does Embroidery and Screen print colour look slightly different?

Please note that every effort is made to match your required artwork and colours as close as possible.

All due care will be taken to ensure colours used match the supplied PMS colours as closely as possible.  However, due to the colour and nature of various materials, it is often impossible to obtain a 100% match.  All materials print differently and if your logo is being applied in two different methods e.g.; Printing and Embroidery in the same order, variations in colour may occur.

My company uses your online portal, How do i order?

First off – you will need to be added into the system. Your HR department organise’s this and they are the best person to contact.

You will be given a user name and temporary password that you are able to change.

Once logged in your uniform allocation and garments for your role will only be visible.

All the images, sizing and descriptions are there for your convenience.

Anything you order outside of your allocated uniform will need to be self purchased.

If you have any questions at all, please contact us.